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The 8th CPSI Public Sector Innovation Conference - 2014
Start Date: Aug 19, 2014
End Date: Aug 20, 2014
Venue: The Westin Hotel, Cape Town: Western Cape Province
Description: Theme: Building an Innovative State Machinery for Maximised Service Delivery Impact

This theme highlights the importance of forging strong intergovernmental relations as a key requirement within the National Development Plan. It reinforces the need for Government to consolidate its various functions into a symmetrical, integrated state machinery in which all state entities across the three spheres of government collaborate to innovatively tackle service delivery and governance challenges.


Twenty years into the new democratic dispensation and with a track record of service delivery that is on an upward trend, South Africa has once again challenged itself further with the adoption of the National Development Plan (NDP). The Plan is a roadmap that ‘places a higher premium on making specific choices to launch the country onto a higher growth trajectory’.

For government to achieve Vision 2030 which is outlined in the NDP, it would have to make major adjustments both at policy and operational levels to facilitate the safeguarding of citizens’ health, wellbeing, security, jobs and to combat poverty.

The public sector is consistently under enormous pressure to develop capabilities that are concomitant with the challenges at hand, including agility, flexibility and speed to respond effectively and relevantly.

South Africa’s competitiveness will rely on the National System of Innovation that permeates the culture of the public sector, business and society. Innovation is critical in meeting the targets as spelled out in the NDP.

The Centre for Public Service Innovation (CPSI) will be hosting the 8th Annual Public Sector Innovation Conference in Cape Town, from 20 to 21 August 2014. The Conference forms a critical part of the CPSI’s strategic mandate to champion innovation in the public sector. This conference will expose the public sector and its strategic partners to innovation opportunities and strategies, through sharing of knowledge and experiences. It will provide a strategic opportunity for the Public Sector and stakeholders in business, academia and civil society to collectively explore a range of areas where government in South Africa can and should deliver services in creative and cost effective ways. It will also explore how government can take advantage of already existing technologies that citizens use in their daily lives, to deliver services and improve citizen participation.

A number of high-level presentations will draw insights from a wide range of experts and practitioners. As part of the conference, the CPSI has also selected prime case studies that demonstrate how innovation can transform service delivery. The conference will further propel all spheres of government to see innovation as a critical factor in transforming government approaches.


(a) An Innovative State Machinery towards Vision 2030

For government to deliver on the apex priorities and successfully drive the developmental agenda towards Vision 2030 in the NDP, it would have to make major adjustments both at policy and operational levels to facilitate the safeguarding of citizens’ health, wellbeing, security, jobs and to combat poverty.

This session will provide a platform for ministers to engage on and articulate their commitment to adopt innovation as a critical vehicle towards the achievement of Vision 2030.

(b) Sector Specific Service Delivery Initiatives - Upscaling Delivery on
Government’s Key Priority Areas

This subtheme will effectively highlight various reform initiatives and programmes that government institutions and departments embark on to improve on their operational and business models and approaches to enhance their functional capacity.

In order to ensure the delivery of services that are not only of high quality but critically, responsive and relevant to the needs of citizens, a number of key areas have been identified that will constitute government’s key developmental agenda. These apex priorities which form government’s strategic thrust towards the attainment of Vision 2030 in the NDP include, Education, Health, Social Development as well as job creation and poverty alleviation.

(c) Showcasing Excellence in Service Delivery Innovation - 2013 Public Sector Award Winners

Contrary to popular belief, the public sector is awash with commendable best-practices and excellent projects that exude innovation. This sub-theme seeks to highlight innovative interventions from various government departments which have resulted in marked improvement in the delivery of a particularly service.

The Public Sector Innovation Conference serves as a platform to showcase projects which have won in the various categories of the 2013 CPSI Awards. If replicated, these projects can potentially uplift the lives of millions of South Africans.

Conference Delegates

The target audience includes decision-makers throughout the three spheres of government, innovation practitioners, service delivery champions as well as partners from the private, NGO and academic sectors, both locally and internationally.

Registration is free and interested parties can register at Behalda@accomodationoptions.co.za
(NB: Delegates are responsible for own travel and accommodation)

For more content details contact Welcome Sekwati at Welcome.Sekwati@cpsi.co.za or +2782 610 2199

For logistical issues contact Mpumi Ntshangase at Mpumi.Nstshangase@cpsi.co.za or +27 12 683 2800 (or visit www.cpsi.co.za)

Website: http://www.cpsi.co.za/
Created By: CPSI
Organizers: Centre for Public Service Innovation (CPSI)
Participation Requirements: Open

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