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Please note that UNPAN online training courses will need to be completed within 60 days of registration.
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Online Training Centre
Welcome to the UNPAN Online Training Centre
 The
UNPAN Online Training Centre delivers courses on various topics in
public administration. The main objective of the UNPAN Training Centre
is to increase the opportunities for government officials from all over
the world to access training materials on e-government.
UNPAN online training courses are available to anyone with Internet access and are provided free of charge. UNPAN on-line training courses are available in English, French, Ukrainian, Russian and Arabic.
For further information concerning these courses, including information
about course availability, registration, enrolment and
pre-requisites please click on the titles below.
If you have registered for the 2010 session and enrolled in any of the courses, you can click here to login.
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Interactive Courses in English
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1. Decentralized Governance
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| Decentralized Governance |
| Description: |
This online training course contributes to the knowledge and practices of local governance leaders and policy makers especially as they relate to:
- Managing equilibrium between centralized and decentralized governance systems
- Responsiveness to people needs through participatory service delivery
- Civic engagement, inclusiveness, partnerships and resource mobilization for poverty reduction and local level development
- Building cohesive local level communities for a secure and peaceful environment
- Developing institutional, structural arrangements, management systems and tools that work.
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| Goals: |
To familiarize students with the basic concepts related to the following topics: decentralization policy formulation and analysis; leadership and people empowerment; people participation and engagement in local government for local development; effective local government institutions and structural arrangements; fiscal decentralization, planning, regulating, budgeting and resources mobilization; governance approaches for peace and local development; and partnerships and decentralized cooperation. |
Prepared by: DPADM (with the substantive contribution of IDEP)
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Division for Public Administration and Development Management
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African Institute for Economic Development and Planning |
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| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Preview: |
Click here to see a sample module of the course.
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| Enrol: |
Click here to enrol. |
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2. E-Government Interoperability
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| E-Government Interoperability |
| Description: |
This online training course highlights the value of e-government interoperability and the steps required to achieve effective interoperability. It also answers some of the fundamental questions such as: who should be involved in e-Government Interoperability projects; why a Government Interoperability Framework (GIF) should be developed; how GIFs are produced and revised; and, what the key factors are for the successful development and operationalization of a GIF. |
| Goals: |
To familiarize students with the basic concepts related to the following topics: Standards and Architecture in Interoperability; the Government Interoperability Framework (GIF); GIF Development; and Architecture. |
| Prepared by: |
UNDP - Asia-Pacific Development Information Programme
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Division for Public Administration and Development Management
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| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Click here to see a sample module of the course. |
| Enrol: |
Click here to enrol.
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3. E-Government – What a Government Leader Should Know - Introduction
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E-Government – What a Government Leader Should Know, Part I. Introduction
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| Description: |
The first part of the course provides background knowledge on the basic concepts of ICT development and e-government. It gives an overview of the evolution of IT, its content and its applications, with particular reference to e-government. The areas of e-government covered include: reconstruction of government structure, re-engineering of business processes, computerization of various executive and operational activities, and the provision of better services to its clients, so as to establish a government of the information age. |
| Goals: |
To familiarize students with the basic concepts related to the following topics: Rapid Development of Information Technology, Government Informatization, Government Online and e-Government, Modelling of Government Business, e-Government Readiness Assessment, Metadata, e-Government Security, Risk Management, and Business Continuity Planning. |
| Prepared by: |
Regional Cooperation Office for City Informatization
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Division for Public Administration and Development Management
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| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Click here to see a sample module of the course. |
| Enrol: |
Click here to enrol. |
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4. E-Government – What a Government Leader Should Know - Tactical Aspect
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| E-Government – What a Government Leader Should Know, Part II. Tactical Aspect |
| Description: |
The second part of the course describes the fundamental infrastructures that are required for the success of e-government development. An overview on the different information-related infrastructures that are fundamental to the implementation of e-government, such as e-record, portals, and e-payment are provided. These info-structures are important to enable interoperability among government programmes, both for information sharing and for business transactions. Part II also covers a wide range of management issues, such as content management, knowledge management, storage management, and metadata. |
| Goals: |
To familiarize students with the basic concepts related to the following topics: Info-Structure: e-Record, Info-Structure: Authentication and Digital Signature, Info-Structure: e-Payment, Info-Structure: Portal, Change Management, Content Management, Document Management, Storage Management, Knowledge Management, and Information Management. |
| Prepared by: |
Regional Cooperation Office for City Informatization
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Division for Public Administration and Development Management
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| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Click here to see a sample module of the course. |
| Enrol: |
Click here to enrol. |
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5. E-Government – What a Government Leader Should Know - Strategic Aspect
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| E-Government – What a Government Leader Should Know, Part III. Strategic Aspect |
| Description: |
The third part of the course discusses high-level concerns on e-government sustainable development. It includes various policies, laws and regulations that help to facilitate e-government development, so that a government can achieve e-government milestones in a relatively short period of time. This part also addresses the critical success factors for e-government sustainable development, which is essential information for government leaders, including leadership and commitment of top management and continuous funding for e-government projects. |
| Goals: |
To familiarize students with the basic concepts related to the following topics: e-Government: Transformation of Government, e-Government Strategies, e-Government Policies, Related Laws and Regulations, e-Government Related Standards, Methodologies of e-Government Systems Development, Critical Success Factors of e-Government, and Funding of e-Government. |
| Prepared by: |
Regional Cooperation Office for City Informatization
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Division for Public Administration and Development Management
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| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Click here to see a sample module of the course. |
| Enrol: |
Click here to enrol. |
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6. Knowledge Management in Government Organization
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| Knowledge Management in Government Organization |
| Description: |
This online training course is designed as a brief introduction to knowledge management (KM) and a guide to the implementation of KM projects in government organizations. |
| Goals: |
To familiarize students with basic concepts related to the following topics: Knowledge Management (KM) Concepts, Objects, Principles and Expectations; KM in Government Organizations and Programmes; the KM Process: People-Track and Knowledge Centred Perspectives; Implementing KM in Government: Operational Skills and Mechanisms; IT-Track KM and Technologies for KM in Government; and the Next Steps of KM in Government. |
| Prepared by: |
Regional Cooperation Office for City Informatization
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Division for Public Administration and Development Management
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| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Click here to see a sample module of the course.
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| Enrol: |
Click here to enrol.
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7. Public Administration Illustrated
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| Public Administration Illustrated |
| Description: |
Visual support enables insightful ideas to leap over language barriers. This online training course communicates the main ideas in several fields of public administration through the use of diagrams. The diagrams are organized into six chapters: Systems and Environment of the Public Sector, Developing Human Resources, Adapting Technologies, Building Partnerships, Measuring for Performance, and Improving Public Performance. |
| Goals: |
To familiarize students with the basic concepts related to the following topics:
Systems and Environment of the Public Sector, Developing Human Resources, Adapting Technologies, Building Partnerships, Measuring for Performance, and Improving Public Performance. |
| Prepared by: |
The American Society for Public Administration
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Division for Public Administration and Development Management
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| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Enrol: |
Click here to enrol. |
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8. Results-Based Monitoring and Evaluation for MDG Implementation
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| Results-Based Monitoring and Evaluation for MDG Implementation |
| Description: |
This online training course is designed as a brief introduction to Results-Based Monitoring and Evaluation for MDG Implementation. |
| Goals: |
To familiarize students with the basic concepts related to the following topics:
Results-Based Monitoring and Evaluation for MDG Implementation |
| Prepared by: |
Eastern Regional Organization for Public Administration
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Division for Public Administration and Development Management
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| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Click here to see a sample module of the course.
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| Enrol: |
Click here to enrol.
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Interactive Courses in French (Cours interactifs en français)
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