Welcome to the UNPAN Online Training Centre
 The UNPAN Online Training Centre delivers courses on various topics in public administration. UNPAN on-line training courses increase the opportunities for government officials from all over the world to access training materials on e-government.
Please email unpan@un.org for further information on course availabililty.
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E-Government – What a Government Leader Should Know - Introduction
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| E-Government – What a
Government Leader Should Know, Part
I. Introduction |
| Description: |
The first part of the course provides background knowledge on the basic
concepts of ICT development and e-government. It gives an overview of the
evolution of IT, its content and its applications, with particular reference to
e-government. The areas of e-government covered include: reconstruction of
government structure, re-engineering of business processes, computerization of
various executive and operational activities, and the provision of better
services to its clients, so as to establish a government of the information
age. |
| Goals: |
To familiarize students with the basic concepts related to the following
topics: Rapid Development of Information Technology, Government
Informatization, Government Online and e-Government, Modelling of Government
Business, e-Government Readiness Assessment, Metadata, e-Government Security,
Risk Management, and Business Continuity Planning. |
| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Click here to see a sample module of the course. |
| Enrol: |
Click here to enrol |
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E-Government – What a Government Leader Should Know - Tactical Aspect
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E-Government – What a Government Leader Should Know, Part II. Tactical Aspect |
| Description: |
The second part of the
course describes the fundamental infrastructures that are required for
the success of e-government development. An overview on the different
information-related infrastructures that are fundamental to the
implementation of e-government, such as e-record, portals, and
e-payment are provided. These info-structures are important to enable
interoperability among government programmes, both for information
sharing and for business transactions. Part II also covers a wide range
of management issues, such as content management, knowledge management,
storage management, and metadata. |
| Goals: |
To familiarize students with
the basic concepts related to the following topics: Info-Structure:
e-Record, Info-Structure: Authentication and Digital Signature,
Info-Structure: e-Payment, Info-Structure: Portal, Change Management,
Content Management, Document Management, Storage Management, Knowledge
Management, and Information Management. |
| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Click here to see a sample module of the course. |
| Enrol: |
Click here to enrol |
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E-Government – What a Government Leader Should Know - Strategic Aspect
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E-Government – What a Government Leader Should Know, Part III. Strategic Aspect |
| Description: |
The third part of the
course discusses high-level concerns on e-government sustainable
development. It includes various policies, laws and regulations that
help to facilitate e-government development, so that a government can
achieve e-government milestones in a relatively short period of time.
This part also addresses the critical success factors for e-government
sustainable development, which is essential information for government
leaders, including leadership and commitment of top management and
continuous funding for e-government projects. |
| Goals: |
To familiarize students with
the basic concepts related to the following topics: e-Government:
Transformation of Government, e-Government Strategies, e-Government
Policies, Related Laws and Regulations, e-Government Related Standards,
Methodologies of e-Government Systems Development, Critical Success
Factors of e-Government, and Funding of e-Government. |
| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Click here to see a sample module of the course. |
| Enrol: |
Click here to enrol |
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Decentralized Governance
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| Decentralized Governance |
| Description: |
This online training course contributes to the knowledge and practices of local governance leaders and policy makers especially as they relate to:
- Managing equilibrium between centralized and decentralized governance systems
- Responsiveness to people needs through participatory service delivery
- Civic engagement, inclusiveness, partnerships and resource mobilization for poverty reduction and local level development
- Building cohesive local level communities for a secure and peaceful environment
- Developing institutional, structural arrangements, management systems and tools that work.
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| Goals: |
To familiarize students with the basic concepts related to the following topics: decentralization policy formulation and analysis; leadership and people empowerment; people participation and engagement in local government for local development; effective local government institutions and structural arrangements; fiscal decentralization, planning, regulating, budgeting and resources mobilization; governance approaches for peace and local development; and partnerships and decentralized cooperation. |
| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Not available yet.
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| Enrol: |
Enrolment will open on June 1st, 2008.
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Knowledge Management in Government Organization
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| Knowledge Management in Government Organization |
| Description: |
This online training course is designed as a brief introduction to knowledge management (KM) and a guide to the implementation of KM projects in government organizations. |
| Goals: |
To familiarize students with basic concepts related to the following topics: Knowledge Management (KM) Concepts, Objects, Principles and Expectations; KM in Government Organizations and Programmes; the KM Process: People-Track and Knowledge Centred Perspectives; Implementing KM in Government: Operational Skills and Mechanisms; IT-Track KM and Technologies for KM in Government; and the Next Steps of KM in Government. |
| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Not available yet.
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| Enrol: |
Enrolment will open on June 1st, 2008. |
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E-Government Interoperability
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| E-Government Interoperability |
| Description: |
This online training course highlights the value of e-government interoperability and the steps required to achieve effective interoperability. It also answers some of the fundamental questions such as: who should be involved in e-Government Interoperability projects; why a Government Interoperability Framework (GIF) should be developed; how GIFs are produced and revised; and, what the key factors are for the successful development and operationalization of a GIF. |
| Goals: |
To familiarize students with the basic concepts related to the following topics: Standards and Architecture in Interoperability; the Government Interoperability Framework (GIF); GIF Development; and Architecture. |
| Prerequisites: |
Proficiency in written English. |
| Requirements: |
Adobe Acrobat Reader (click here to download Adobe Acrobat Reader) |
| Sample Module: |
Not available yet.
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| Enrol: |
Enrolment will open on June 1st, 2008. |
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