• Reinventing Government: The Imperatives of Innovation and Quality
• Report of the 4th Global Forum
• Understanding Innovation: What Inspires It? What Makes It Successful?
• Empowering the Poor- Background Introduction
• Empowering the Poor - Local Governance for Poverty Reduction
• Governing Our Cities - Will People Power Work?
• Connections between Urban Governance and Poverty: Analysing the Stage 1 City Case Studies
• The Efficacy of Regulation in Developing Countries
• Plan of Action - E-Government for Development
• Status of and Trends in the Development of E-government
• Crossing Boundaries - Finding our Digital Voice: Governing in the Information Age
• Strategies for high-quality staffing in the public sector, UN/DESA, DPADM, GPAB, 2003
• Promoting Ethics in the Public Service, UN/DESA, DPADM, 2000
• Merit Systems in Western Democracies, Public Service Commission, Canada
• Public Sector - An Employer of Choice, OECD, Report of the Competitive Public Employer Project
• Ethics and the Public Service: Survey Findings in 10 African Countries, UN/DESA, DPADM, 2001
• Press Release

Opening Statement at the Inauguration of the Capacity Development Workshops

• Workshop 1:
  Programme and Related Papers of the Capacity Development Workshop: Building the Human Capital in the Public Sector (UNDESA)
  
  
• Workshop 2:
  Programme of the Workshop on Innovation and Quality in Government (Harvard University, ASQ and Government of Mexico)
  
  
• Workshop 3:
  Programme of the Workshop on Public Service Delivery and Urban Governance (UN-Habitat)
  
  
• Workshop 4:
  Programme and Related Papers of the Workshop on E-Government (UNDESA) Report

• Workshop 5:
  Programme of the Workshop on Innovations in Decentralised Governance & Human Development (UNDP/UNCDF/WBI/UNDESA)
  Decentralization and Poverty Reduction: Does it Work? PowerPoint Presentation
  
  
• Workshop 6:
  Programme of the Workshop on Accountability and Transparency of Government (WB/TI)
  
  
• Workshop 7:
  Programme of the Workshop on Fiscal Transparency - ROSCs and Other Tools for Promoting Continuing Fiscal Management Reform (IMF)

• List of Approved Side Events
• More information on some of the events:
• Agenda and the Related Papers of the 5th Interregional Consultative Meeting of UNPAN
• Agenda and the Related Papers of the Ad Hoc Expert Group Meeting on Tracking the Reforms in Aid Delivery, Management and Accountability (see Background Papers)
• Agenda and the Related Papers of the United Nations Public Service Innovation Awards 2002

  • Agenda
    Papers:

    • Aduana Nacional de Bolivia (English) (Spanish)
    • Public Procurement Service, the Republic of Korea (PowerPoint) (text)
    • From the "Application by Telephone” to the “Citizens Centres”: An Integrated System for Public Service Delivery-The Greek Experience
    • To Lead, to Provide and to Facilitate Integrated Community-based Service Delivery (Canada)
    
    
• High-level Meeting on Sharing of Best Practices on Innovation in Public Administration in the Mediterranean Region

• Declaration
• Final Report