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Knowledge Base of ICT Applications for Public Service

3 Islands Partnership Project
Institution: Argyll and Bute Council
Theme: Institution and HR Management
Implementation Date: Jan 01, 2002
Summary: The 3 Islands Partnership project was developed as an innovative approach, using an integrated combination of e-technologies to improve public service access to the citizens living on the remote and peripheral islands of Colonsay, Islay and Jura, which are part of the Argyll and Bute administrative area.

As part of a strategic approach to improve the quality of life on the 26 inhabited islands of Argyll and Bute, the project was designed to address public service delivery in remote areas. This need was identified through consultation with the local communities, partner agencies including the local government; the Health Board, business firms and the regional government. Initial funding for the project was obtained from the Modernizing Government Fund of the regional government.

The objectives of the project are to promote and support local community-based economic development using the combined skills of Argyll and Bute Council staff involved in service provision and ICT, community representatives and partners organizations. Knowledge from other public-sector ICT projects has been investigated and adapted to this particular remote island community. To implement the project, innovative use has been made of local community groups to manage the use of videoconferencing and ICT links with councils and other public agencies and to encourage local people residing on the three islands to access these facilities.
Impact: The project enables people to access local, regional, national and international services without the need for extensive and expensive travel through the application of technology to overcome the disadvantages that remoteness, isolation and sparse populations can often bring. It is customer-focused and delivers a joined-up approach to public services and, indeed, to private ventures, such as the ability to demonstrate goods to a distant retail market. The project has resulted in savings in time and money and has opened up opportunities that had not been available for island residents prior to its implementation.
Source: Argyll and Bute Council
Project Home URL: http://www.argyll-bute.gov.uk/content/technology/thethreeislandspartnership/?s=30674&a=0
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