Home > United Nations Online Network in Public Administration and Finance (UNPAN)
1. Global
2. Africa
3. Arab States
Arab States
4. Asia & Pacific
Asia & Pacific
5. Europe
6. Latin America & Caribbean
Latin America & Caribbean
7. North America
North America
Commonwealth Access to Social Service
Institution: Pennsylvania Department of Public Welfare
Theme: ICT for MDGs, Citizen Engagement
Implementation Date: Jan 01, 2002
Summary: Commonwealth of Pennsylvania Access to Social Services, or COMPASS, is the Department of Public Welfare's response to the increasing complexity of program delivery and accessibility to social services by providing online screening and applications for social service programs offered by the Commonwealth.

It evolves into a cross-department, single access point for a wide variety of offerings such as healthcare coverage, cash assistance, food stamps, and home and community-based services.
Impact: COMPASS makes Pennsylvania social services accessible to citizens and community partners.

It eliminates the need for citizens and business partners to understand the complex rules behind the administration of social service programs through automatic routing of information to appropriate program offices for application processing.

On the operational front, the online application decreases the errors in completing, interpreting, and processing the hand-written application. Errors from data re-entry are also eliminated through the use of interfaces to other systems.
Source: Stockholm Challenge Award
Project Home URL: http://www.compass.state.pa.us

 Tag This
0 ratings
Views: 4014

Comments: 0 Bookmarked: 0 Tagged: 0

0 Comments | Login to add comment
Site map | FAQs | Terms and Privacy | Contact Us
Copyright 2008-2010 by UNPAN - United Nations Public Administration Network