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Tyoelake.fi: Online Advice and Information on Pensions
Institution: Finnish Centre for Pensions
Theme: Institution and HR Management
Implementation Date: Dec 01, 2002
Summary: The Web service Tyoelake.fi, provided by the Finnish Centre for Pensions together with all the authorized pension providers, comprises an extensive, informative web site in three languages that is open to everyone.

The objective of developing the service is to create, within the decentralized earnings-related pension scheme, a uniform interface for electronic communication with the insured.

The following services are available at present:

  • General information relating to pensions;
  • An age-profiled advice service for all stages in life;
  • A service whereby a client can check his or her contract of employment and employment details included in the registers and make any corrections; and
  • A one-on-one advice service.

Innovative features of the service include the possibilities for authentication: the insured can use a card with public key infrastructure technology or the authentication technology of their own Internet bank to confirm identity.

Impact: The authentication solution of the Tyoelake.fi portal is cost saving. Multiple building costs were avoided through cooperation.

At the same time, the basis for implementing a single log in for the web services of the earnings-related pension scheme was created, which means that the insured can move easily from one web site to another after identifying themselves.

The insured do not incur any costs for the service; on the contrary, they save time and trouble.
Source: European (Europa)
Project Home URL: http://tyoelake.fi

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