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Knowledge Base of Innovative E-Government Practices

The Knowledge Base of Innovative E-government Practices is a compilation of recent case studies of Innovative e-government solutions, services and applications. The Knowledge Base does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront.

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Government Portal Project
Theme: Information Access, Government Portal, Citizens’ Service Delivery, E-Government
Implementation Date: Mar 08, 2005
Summary:

The main objective of the government portal in Angola is to bring all governmental public information and services under the same platform and to make them available to citizens via the internet. Angolans can thus find information on government programs, and are given the option to send their views and comments to the government. The system includes 157 public services online and provides information on 31 governmental programs. The portal contains 28 official government forms and provides for the possibility to make appointments with government officials; and to download documents. 

More information on the product:

 http://www.governo.gov.ao/

http://www.angola-portal.ao

http://www.angolapress-angop.ao/noticia-e.asp?ID=528857

 

Contact:

Elsa Caposso Vicente

Head of Department

National Commission of Information Technology (NICT)

P.O.Box 1076, Luanda Angola

Tel: + 244 222 326 297

Fax: +244 222 326 380

E-mail: elsacaposso@yahoo.com

Impact:

The information on government programs has increased tremendously the transparency of public services. The features included in the portal do allow for the performance of government functions online, as well as receiving feedback from the citizens.

This portal has received the TIGA 2007 Award (Technology in Government Award) with the comment the portal has citizens’ feedback on services built in it, thus providing opportunity for service improvements, which is the essence of e-government

Source: http://www.uneca.org/eca_resources/news/2007/tigaawards.pdf
Project Home URL: http://www.uneca.org/eca_resources/news/2007/tigaawards.pdf
Documents:
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