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Knowledge Base of Innovative E-Government Practices

The Knowledge Base of Innovative E-government Practices is a compilation of recent case studies of Innovative e-government solutions, services and applications. The Knowledge Base does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront.

Vlaams Integratie Platform (Flemish Integration Platform)
Institution: Coordination Unit for Flemish e-Government
Implementation Date: Jan 01, 2005
Summary: Currently, the different administrative entities within the Flemish administration (more than 80 in total) use their own data sources and have their own administrative procedures and information technology processes for collecting commonly used information on citizens and companies.

This results in a large number of inconsistencies in these data and a great deal of out-of-date information, which is then used within different applications in various administrative entities, resulting in major operational problems.

It also means that citizens and companies are required to provide to one government agency information that often is already known in another part of the administration.

One of the key priorities of the Flemish e-government programme is to set up authentic information sources and to provide the necessary infra¬structure in order to use these sources for data exchange and application integration between administrations.

The Coordination Unit for Flemish e-Government, which coordinates and stimulates the exchange and reuse of data, has therefore created an enterprise application integration platform called the Vlaams Integratie Platform (Flemish Integration Platform).
The main benefits of creating the Flemish Integration Platform and offering a set of business and technical integration services to interested administrative entities are:

  • Elimination of data duplication, avoidance of manual re-entry of information, and reuse of the same authentic information sources in different applications;
  • The possibility of using business process modelling tools to identify, model and re-engineer operational work practices by developing and deploying new information technology systems and procedures; and
  • Increased operational efficiency, enhanced functionality, improved customer service and a solid technological foundation on which to base future e-government services.
Source: Coordination Unit for Flemish e-Government
Project Home URL: http://www2.vlaanderen.be/ned/sites/egovinfo/strategie_egov_presentatie.html

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