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Knowledge Base of Innovative E-Government Practices

The Knowledge Base of Innovative E-government Practices is a compilation of recent case studies of Innovative e-government solutions, services and applications. The Knowledge Base does not promote one solution over another, but rather highlights e-government practices that place the citizen in the forefront.

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Online Civil Registration
Institution: Government of Saxony
Implementation Date: Jan 01, 2004
Summary: The project MOIN! is a regional online registration system in Lower Saxony. It is a part of the XMeld project framework which aims at the formulation of basic principles in order to provide standards for the communication between citizen and public administration as well as among public administrations.

Interfaces to different registry software systems have already been tested in the project and are in practical use and will be offered also to other authorities responsible for civil registration.

Aside from the registry information service online, the services of changing of address (in case of relocation) via the internet and the automated exchange of data among the German registration offices are also available.
Impact: The online registration services help to make it cheaper for the customer and decrease the personnel costs on the authority side.

There is more timely receipt of better quality registration data (up to 20 % better data quality) and a faster processing of registration services. The red-tape is also reduced on both sides.
Source: European Commission
Project Home URL: http://www.moin.ag (only available in German)
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