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Following the recommendations made at the Seventh Session of the United Nations Committee of Experts in Public Administration (CEPA), the On-line Glossary on Governance and Public Administration was developed by the Division for Public Administration and Development Management (DPADM) of the UN Department of Economic and Social Affairs in collaboration with CEPA.

The purpose of the Glossary is to provide United Nations Member States, and all other interested parties, with a common definition of the basic terms and concepts related to governance and public administration used in United Nations documents, and DPADM. In particular, the Glossary aims at improving the clarity of the intergovernmental deliberations of the United Nations itself; and at assisting Member States to better implement United Nations resolutions by providing a more unified understanding of governance and public administration terminology.

This Glossary contains non-legally binding definitions of terms most frequently used in governance and public administration in (a) United Nations documents and (b) in the work of DPADM.

Terms are displayed in alphabetical order or grouped by subject. For each term, the Glossary provides a short definition, links to other terms, and, where possible, reference material posted on the United Nations Network on Public Administration – UNPAN.

It is an “open” Glossary in that it represents work in progress, subject to periodical revisions, enlargements and review of its content.

Terms can be searched by alphabetical order or by subject.

If you wish to add information to an existing definition in the Glossary, please send an e-mail to DPADM’s UNPAN Management Unit at unpan@un.org.

109 terms found
Absolutism
Access
Access authorization
Accessibility
Accountability
Administration
Administrative Advocacy
Administrative decentralization
Administrative Refom
Agenda setting
Alternative dispute resolution (ADR)
Appeal
Appointment
Arbitration
Assistive technologies
Authentication
Back-office reengineering
Base
Benchmarking
Best Practice
Capacity
Capacity building
Capacity Development
Capital budgeting
Citizen participation
Civil Service
Civil Service Reform
Civil society
Communication technology
Community development
Concessions
Corporate governance
Corruption
Decentralization
Deconcentration
Delegation
Democracy
Democratic governance
Devolution
Digital Divide
Digital signature
E-democracy
eGovernance
E-Government
Engaged governance
E-participation
Ethics
Evaluation
Federalism
Global Governance
Globalization
Goal articulation
Goal congruence
Good Governance
Governance
Government
GOVERNMENT REFORM
Hierarchy
Human capital
Human Resources
Human Security
In house providing
Incrementalism
Independent agencies
Individual capacity development
Innovation
Institutional capacity development
Institution-building
Integrity
Java
JavaScript
Knowledge Management
Learning organization
Local governance
Merit system
Nationalization
New Public Management
Ombudsman
Participatory and pro-poor budgeting
Participatory democracy
Participatory governance
Plug-in
Policy implementation
Privatization
Pro-poor policymaking
Pro-poor policymaking
Proportionality Principle
Protocol
Public – Private Companies
Public Administration
Public Body
Public management
Public policy
Public Private Partnership (PPP)
PUBLIC SECTOR
Public sector governance
Public sector reform
Public utility
Quangos
Regulation
Reinventing Government
Social capital
Societal capacity development
Socio-Economic Governance
Subsidiarity
Sustainable Development
Transparency
Usability
Welfare State