2011 United Nations and Africa Public Service Day
United Nations and Africa Public Service Forum
United Nations Public Service Awards Ceremony
Africa Public Service Day Exhibition and Awards
"Transformative Leadership in Public Administration and Innovation in Governance:
Creating a Better Life for All"
Dar es Salaam, United Republic of Tanzania
20 – 23 June 2011
The United Nations Public Service Forum is a unique capacity-building global event on public governance that provides a platform to explore, discuss and learn about: (i) Emerging challenges, issues and trends in public governance; (ii) Innovative practices to address these challenges; and (iii) Capacity development strategies, approaches and tools - how can we learn from these practices and what tools are available or can we develop to move forward?
Every year the Forum focuses on a specific critical area of public governance, and explores its different dimensions and components in an organic way. The Forum brings together world leaders, policy-makers, practitioners, innovators in governance, representatives of international and regional organizations, the academia, non-profit organizations and the private sector. The Forum is uniquely positioned to benefit from the first-class innovative practices of the winners of the prestigious United Nations Public Service Awards who are recognized for their achievements on the last day of this high-level event, which also coincides with United Nations Public Service Day and Africa Public Service Day. The General Assembly, by its resolution A/RES/57/277, designated 23 June as the United Nations Public Service Day to "celebrate the value and virtue of service to the community".
This year, the Forum, which will focus on the theme of "Transformative Leadership in Public Administration and Innovation in Governance: Creating a Better Life for All" will take place in Dar es Salaam, Tanzania from 20 to 23 June 2011. It is organized by the United Nations Department of Economic and Social Affairs (UNDESA), Division for Public Administration and Development Management (DPADM) in collaboration with the African Union Commission (AUC), the President’s Office of the United Republic of Tanzania, which will host the event, and in partnership with the United Nations Entity for Gender Equality and the Empowerment of Women (UN-Women), and with the support of the United Nations Development Programme (UNDP) in Tanzania.
CAPACITY BUILDING WORKSHOPS
OVERALL INFORMATION ABOUT THE EVENT
ABOUT THE CO-ORGANIZERS
OUTCOME OF THE FORUM
|United Nations and Africa Public Service Day and United Nations Awards Ceremony
The 2011 United Nations Pubic Service Day will be celebrated around the world through various activities. The General Assembly, by its resolution A/RES/57/277, designated 23 June as the United Nations Public Service Day to "celebrate the value and virtue of service to the community". This year, the United Nations Public Service Day
will be celebrated in conjunction with Africa Public Service Day
in Dar-es-Salaam, Tanzania. The President’s Office of the United Republic of Tanzania will co-sponsor and host this major event. In 2010 the United Republic of Tanzania won the United Nations Public Service Awards for the initiative entitled: “Property and Business Formalization Program”.
United Nations Public Service Day Video Message
Mr. Ban Ki Moon, Secretary-General of the United Nations; Mr. Sha Zukang, Under-Secretary-General for Economic and Social Affairs; and, Ms. Haiyan Qian, Director of the Division for Public Administration and Development Management
2011 United Nations Public Service Awards Winners
The UN's latest mobile application, UN Innovations in Public Governance, was launched by DPADM/DESA at the UN Public Service Awards Ceremony in Dar es Salaam on 23 June 2011. The free application, available worldwide for iPhone, iPod Touch, and iPad, lets users easily explore the entire archive of 145 Public Service Award-Winning Initiatives, including the just-announced 2011 winners. The App allows users to filter by Subject, Category, Region, Country and Year, and learn about each initiative from content that is optimised for a mobile platform.
June 2011 featured article in DESA Newsletter www.un.org/en/development/desa/newsletter
Description of 2011 Winning Initiatives:
Past United Nations Public Service Awards Winners
Africa Public Service Day
Ministerial Round Table and Inter-Generational Dialogue
Presentation of the 2011 United Nations Public Service Awards Winners
- Statement by United Nations Secretary-General Mr. Ban Ki-moon:
Arabic Chinese English French Russian Spanish
TBC Interview with John-Mary Kauzya and Adriana Alberti on the United Nations Public Service Awards
Photos of the 2011 United Nations Public Service Day
2011 United Nations Public Service Awards Ceremony Film
|Opening Ceremony and Plenary Sessions
Plenary Session 1 - Governance and Public Administration in Africa
Plenary Session II - Promoting Integrity in Leadership and Transforming Mindsets in Public Governance: A Global Perspective
- The African Public service Charter: A Critical Step in Improving Governance and Public Administration in Africa, by Mr. Juster Nkoroi, Head of the CAMPS Secretariat
- The Critical Role of Leadership in Reconstructing Public Administration after Conflict in Africa, by Mr. John-Mary Kauzya, Chief, Public Administration Capacity Branc, Division for Public Administration and Development Management, Department of Economic and Social Affairs, United Nations:
Power Point / Word
- Unleashing Wealth Creation in Africa, by Mr. Julius O. Akinyemi, Entrepreneur-In-Residence, Massachusetts Institute of Technology (MIT)
- Formalizing Property Rights of Slum Dwellers for Socio-economic Development: The case of Mukurabita in The United Republic of Tanzania, Hon. Stepen Wasira, Minister of State, President's Office, Social Relations and Coordination, United Republic of Tanzania
Plenary Session III - Promoting Citizen Participation and Innovation in Public Service Delivery: A New Paradigm Shirt in Creating Public Value
Plenary Session IV - Presentation of the 2011 United Nations Public Service Awards Winners
(Kindly go to United Nations and Africa Public Service Day and United Nations Awards Ceremony above)
Workshop 1 - Leading with Integrity and Inventiveness in Public Governance
|Workshop 1 - Leading with Integrity and Inventiveness in Public Governance
|Capacity Building Workshop on "Leading with Integrity and Inventiveness in Public Governance"
This workshop, which has two sub-themes: “Preventing and Fighting Corruption” and “Innovation in Public Service”, aims at uncovering strategies on preventing and combating corruption, as well as emerging trends, policies and strategies, practices and lessons learned related to the institutional development of service delivery in a number of areas, including health, education, and pensions. Corruption and efficient service delivery are inextricably intertwined, as corruption hurts the poor disproportionately by diverting funds intended for development, undermining a Government’s ability to provide basic services, feeding inequality and injustice and discouraging foreign aid and investment. Undoubtedly one of the most important objectives of governments is the delivery of public services and goods or providing access to them.
SESSION 1 - LEADING WITH INTEGRITY IN THE PUBLIC SERVICE
Panel 1 - A New Vision of Transformative Leadership and Integrity in Public Governance to Create a Better Life for All
- Promoting Professionalism and the Fight Against Corruption in Public Administration in Africa, by John Mary Kauzya, Chief, Public Administration and Capacity Branch, Division for Public Administration and Development Management, Department of Economics and Social Affairs, United Nations: Power Point / Word
- How does Integrity and Good Governance impact Pro-poor Growth? by Mr. Mashwahle Diphofa, Director General, Public Service Commission, South Africa
- The Supply Side of Bribery: Addressing Corruption through Corporate Governance, by Mr. Akere Muna, Vice-Chairman, Transparency International Board, Cameroon
Panel 2: Good Practices and Innovations in Preventing and Combating Corruption in the Public Service
- Result Slip Scanning Project, by Mr. Libisi Maphanga, Chief Information Officer, Electoral Commission, South Africa
- Migrant and Business Friendly Recruitment System, by Mr. Kim Nam-Ihl, Vice President of Global Workforce Unit, Human Resources Development Service, Republic of Korea
- Road to Transparency Town, Mr. Andrej Hrnciar Mayor, Town of Martin Transparent Town, Town Hall of Martin Slovakia
- Zero Base Regulation to improve Administrative Efficiency in the Federal Government, by Mr. Uriel Carrazco Marquez, Hea, Unit for Policy Improvement, Mexico
- Central Recruitment System, by Ms. Fatma Al-Balushi, System Analyst, Central Recruiting System, Ministry of Civil Service, Oman
SESSION 2 - LEADING WITH INVENTIVENESS: IMPROVING THE DELIVERY OF PUBLIC SERVICES THROUGH PUBLIC SECTOR INNOVATIONS
Panel 1 - What can leaders do to improve access, quality and effectiveness of public services, especially in view of the achievement of the Millennium Development Goals?
- Citizen engagement in service delivery and new forms of citizen participation in the delivery of services, by Mr. Heui-Yeol Lee, Director of Information Culture Division, Ministry of Public Administration and Security, Republic of Korea
- The critical role of public services in business development, by Mr. Nezar Marouf, Director, Government Support Projects, eGovernment Authority, Bahrain
- Building leadership capacities to promote accessible, citizen-centric and efficient public services to create a better life for all, by Ms. Sun Young Chang, Associate Research & Policy Development Expert, United Nations Project on Governance -UNPOG-
Panel 2 - Best Practices and Innovations in Public Service Delivery that Make Governments More Effective, Responsive and Citizen-Centric
- Mission Convergence Project, by Ms. Shyami Sodhi, Director, Samajik Suvidha Sangam, India
- Creating the partnership and participation of entrepreneurs in innovative management of tax administration at the Tax Office in Sierpc, Poland, by Dr. Henryka Piekarska, Head, Tax Office in Sierpc, Poland
- Plan de Seguridad Alimentaria y Nutricional de Antioquia -MANA-, by Ms. Henry Ney Shyami Jiménez Arrieta, Antioquia Department for MANA Food Programme, Colombia
- Electronic Education Portal Project, by Mr. Sultan Al-Wadhahi, Ministry of Education, Oman
Panel 3 - Strategies, Methodologies and Capacity-Building Tools to Improve Access, quality and Effectiveness of Public Service Delivery
Other Presentations by Winners:
Chief, Capacity Development Branch
Coordinator, UNPSA Programme
Governance and Public Administration Oficer
Technical Co-operation Assistant
Technical Co-operation Assistant
Workshop 2- Engaging Citizens and Civil Society Organizations to Promote Effectiveness, Accountability and Transparency in Reconstruction and Recovery Strategies after Natural Disasters
|Workshop on "Engaging Citizens and Civil Society Organizations to Promote Effectiveness, Accountability and Transparency in Reconstruction and Recovery Strategies after Natural Disasters"
Every year, countries around the world suffer from natural disasters which have severe implications on their economic and social development. The poorest countries and people suffer from natural disasters first and most. In a post-natural disaster situation, effective governmental leadership, efficient institutional organization and coordination, prompt mobilization of human and financial resources, and coherent public communications are all needed to overcome the immediate and mid-term crisis and to meet the urgent needs of the affected populations. Government failure or inadequate response and/or performance to overcome the crisis and meet the urgent needs of the people bring to the forefront other actors -non-governmental organizations, international organizations and spontaneously formed social or civic organizations- which substitute for government in a variety of public interventions, but unfortunately not always in orderly, accountable and transparent ways: inadequate governance in the aftermath of a natural disaster sometimes leads to corruption, privileged attention to elites or groups connected to political actors, unsatisfactory response in equitable and inclusive manners to the needs of all and especially of the poor and marginalized. As a consequence, trust in government and the leadership of legitimate authorities is also weakened or damaged, making the situation even worse. Thus, the occurrence of natural disasters not only generates considerable human suffering and large economic costs, but also puts to severe test the capacity of governments to effectively intervene and solve big and pressing problems for the population under extraordinary and highly complex situations, with large challenges for the public administration.
Bios of Speakers
List of Participants
Development Management Branch (DMB)
Division for Public Administration and Development Management (DPADM)
Senior Public Administration Officer
Workshop 3 - African e-Leadership Capacity-Building
|Workshop on "African e-Leadership Capacity-Building"
The UN eLeadership Capacity Building Workshop aims to explore the role and importance of leadership in e-government development. It will aim to (i) facilitate an active dialogue amongst the African CIOs, between them and their counterparts from different regions of the world as well as regional and international development partners and UN organizations in addressing the challenges and assessing the institutional framework for e/m government development in Africa; (ii) promote regional cooperation and the regional perspective in e/m-government leadership, through discussions and presentations regarding the models of institutional frameworks and the fundamentals of the enabling environment; (iii) promote international cooperation and exchange of experiences amongst the high level decision makers across the regions; (iv) map innovative practices of e/m government leadership in implementing development goals, citing best practices and lessons learnt; (v) provide a set of findings, conclusions and recommendations on the role of CIO in implementing successfully e-government strategies, as a way to achieve national development goals, aligned with the achievement of Internationally Agreed Development Goals (IADGs), including the Millennium Development Goals (MDGs); (vi) establish a network of CIOs (eLeaders in Africa) as a regional forum where challenges will be discussed and experiences will be shared on a more sustainable way.
- Background Paper - Dr. Clement Dzidonu
- Leadership for ICT-enabled Development - Dr. Nagy Hanna
- Transforming Government and Empowering Communities - Dr. Nagy Hanna
- e-Leadership Institutions for the Knowledge Economy - Dr. Nagy Hanna
- National E-Government Institutions: Functions, Models, and Trends - Dr. Nagy Hanna
- Opening Statement by Mr. Vincenzo Aquaro, Chief, eGB/DPADM
- Institutional Capacity Building for Successful eGovernment - Models of Institutional Frameworks African Region – Tanzania Perspective by Dr. Florens M. Turuka
- e-Government Initiatives in Ethiopia by H.E. Debretsion G/Michael
- Kenya e-Government Journey: Institutional Framework, Role, Achievements & Challenges by John Sergon
- Institutional Capacity Building for Successful e-Government – South Africa by Blake Mosley-Lefatola
- Institutional Capacity Building For Successful e-Government In Colombia by Francisco Camargo Salas
- Presentation on Background Paper by Prof. Clement Dzidonu
- E-Government and Knowledge Management by Richard Kerby
- Saudi e-Government Program by Ali S. Al-Soma
- Digital Oman Strategy and eGovernment (e.oman) by Talal Alrahbi
- Central Recruitment System(CRS) – Oman
- Linking e-Government to Local Organizing Forms by Nixon Muganda Ochara
- Challenges of a e-Leader in Promoting Innovation and Successful e-Government – Sharing Experiences out and Within Africa - Capacity Development Using Technology in Africa by Charles Senkondo
- Fifty Years Later: Who Governs Africa, How and To What End? - Reflections on Leadership and Governance, and the Legacy of the Dream That Was by Joseph O. Okpaku, Sr.
- United Nations Project Office on Governance (UNPOG) by Jong-Moo Choi
- Awareness & Training initiatives, Winner (First Place) of 2011 United Nations Public Service Award - Oman by Talal Alrahbi
- Final Report
e-Government Branch (eGB)
Division for Public Administration and Development Management (DPADM)
Public Administration and Governance Officer
Inter-regional Adviser on e-Government and Knowlege Management
Workshop 4 – “Leading Innovations on Gender-Responsive Service Delivery
Workshop on "Leading Innovations on Gender-Responsive Service Delivery"
Gender-responsive public services, including provision for skilled health personnel to attend to births, have indeed lagged behind legislative advancements, national and international commitments on gender equality. Public authorities have a crucial role in ensuring that the service delivery needs of women are met as the latter represent the majority of those who access and use public services. Hence, there is a need to institutionalize gender-responsive public service delivery, and promote the exchange of good practices concerning inclusion of women and their needs in governance and public administration in order to contribute to social and economic development.
PRESENTATIONS BY AWARD WINNERS
- The Egyptian Cancer Breast Screening Programme, by Dr. Dorria Salem
Prof. Of Radiology Cairo University, Advisor Of H.E Minister of Health,
Director of WHOP
- Increasing Access to Justice for Poor Women who are Victims of Sexual Atrocities, by Mr. Rajat Mitra, Swanchetan Sociaty for Mental Health, I
- Online Career Coaching Services Center in South Korea, by Geonggi Women's Development Center
- The Mobile Mammography Unit, Reaching Out To All Women, by Yuthar Al-Rawahi, Founder & President, The National Association For Cancer Awareness, Oman
- Self-Empowerment Program for Runaway Teenage Women, by Mi-Yeon Huh, Seoul Metropolitan Government, Republic of Korea
Making Public Services Work for Women: Lessons from United Nations Public Service Award Nominees, by Marie Donaldson and Vladimir Glasinovic School of International and Public Affairs (SIPA) Columbia University
PANEL 1: Winds of Change? Innovations in Delivering Services to Rural Women
PANEL 2: Accountability and Gender-Responsive Service Delivery
- Gender Responsive Service Delivery and Accountability in Bangladesh, by Ferdous Jahan, BRAC Development Institute
- Social Accountability and Gender Responsive Service Delivery in Nepal: Experiences from Cambodia, Indonesia, by Jeremy Holland, Senior Associate, Gender at Work
- Afrobarometer - Gender Presentation, by Zenobia Ismail, Programme Manager, Afrobarometer
- Gender Budgeting: The Austrian Federal Experience, by Gerhard Steger, Director General, Budget Directorate, Ministry of Finance, Austria
Panel 3: A Leap Forward - Innovations to Overcome Women's Mobility Constraints
Panel 4: Improving Women's Participation in Electoral Processes
Programme Manager, Gender and Governance
Peace and Security Cluster
Programme Specialist, Women’s Political Participation
Peace and Security Cluster
Limon B. Rodriguez
Research and Statistics Analyst
Peace and Security Cluster
Special Meeting for Awards Programmes Coordinators
The event is expected to achieve the following goals:
- Increased knowledge of public administration strategies and trends, as well as tools in the four inter-related areas
- Enhanced sharing of knowledge and practices, which will be included in the United Nations Public Administration Country Studies (PACS) and a relevant publication.
- Greater understanding of the key success factors in promoting an effective, transparent, accountable, participatory and citizen-centric public administration through the discussion of key recommendations and policy options.
- Enhanced cooperation among Member States to innovate, through adaption of good practices, their public administration institutions, structures, mechanisms and processes by establishing on UNPAN a virtual network of government officials and experts working in this area.
- Recommendations and ideas to develop manuals, tools and guidelines on how to strengthen the capacity of public administration in the four areas of focus.